Our Commitment to You
At Everyday Gourmet, we craft kitchenware with the same care we put into crafting your shopping experience. These Terms and Conditions are our recipe for a smooth, transparent relationship with you, our valued customer. Just as a perfectly balanced masala enhances a dish, these terms ensure clarity and fairness in every interaction with our brand. They govern your use of our website, purchases, and engagement with our services.
By exploring our site or purchasing our tools, you agree to these terms, designed to make your culinary journey with us as delightful as a home-cooked meal. If you have questions, reach out to us at everydaygourmet@gmail.com.
Using Our Website
Our website is your kitchen counter—a space to explore, shop, and get inspired. To ensure a great experience, we ask you to follow these guidelines:
- Personal Use: Use our site for personal shopping and inspiration, not for commercial purposes without our permission.
- Respectful Conduct: Avoid any actions that could harm our site, like introducing malicious code or overwhelming our servers.
- Accurate Information: Provide truthful details when placing orders or contacting us, ensuring smooth delivery of your new kadhai or knife.
We reserve the right to restrict access if these terms are violated, keeping our digital kitchen safe and welcoming for all.
Buying Our Tools
Shopping with Everyday Gourmet is like selecting the perfect ingredients for a recipe. Here’s how it works:
- Order Process: Browse our collection, add items to your cart, and provide accurate shipping and payment details at checkout.
- Pricing: All prices are listed in Indian Rupees (₹) and include applicable taxes. Shipping costs are calculated at checkout.
- Order Confirmation: Once your order is placed, you’ll receive a confirmation email. We’ll notify you if any items are unavailable.
- Cancellations: You can cancel your order within 24 hours by contacting us. After that, cancellations depend on the shipping status.
We aim to make every purchase as smooth as slicing with our chef’s knife, with clear communication at every step.
Shipping and Returns
We deliver your kitchenware with the care of a chef plating a dish. Here’s what you need to know:
- Shipping: We ship across India and internationally, with delivery times varying by location. You’ll receive tracking details once your order is dispatched.
- Inspection: Check your items upon arrival. If something’s damaged, contact us within 7 days for assistance.
- Returns: You can return unused items in original packaging within 14 days for a refund or exchange, subject to our review.
- Return Costs: Customers cover return shipping unless the item is defective or we made an error.
We’re here to ensure your tools arrive ready to spark culinary magic.
Product Warranty
Our kitchenware is crafted to last, like a family recipe passed down through generations. Here’s our warranty promise:
- Coverage: Most products come with a one-year warranty against manufacturing defects, starting from the purchase date.
- Claims: If your tool has a defect, contact us with proof of purchase, and we’ll repair or replace it at our discretion.
- Exclusions: Damage from misuse, improper care, or normal wear (like blade dulling) isn’t covered.
We stand behind our craftsmanship, ensuring your tools are as reliable as your favorite spice blend.
Our Creative Essence
Just as a chef’s recipe is their own, the content on our website—text, designs, and logos—is our intellectual property.
- Ownership: All content on everydaygourmet.in is owned by Everyday Gourmet or used with permission.
- Usage: You may view and use our site for personal purposes but cannot reproduce or distribute our content without consent.
- Trademarks: Our brand name and logo are protected, so please don’t use them without our approval.
We cherish our creative identity and ask you to respect it, just as we respect your culinary creations.
Our Responsibility
We strive to make your experience with Everyday Gourmet flawless, but there are limits to our liability:
- Product Use: We’re not responsible for injuries or damages from improper use of our tools, like using a knife unsafely.
- Website Issues: We aim to keep our site running smoothly but aren’t liable for temporary outages or technical glitches.
- Accuracy: While we ensure product descriptions are accurate, minor variations (e.g., in color) may occur.
Our goal is to support your culinary journey, but we ask you to use our tools and site responsibly.
Keeping Terms Fresh
Like a recipe refined over time, our Terms and Conditions may evolve to reflect new practices or legal requirements. We’ll notify you of significant changes via email or a notice on our website, ensuring you’re always informed.
If you have questions about these terms, contact us at everydaygourmet@gmail.com.
Legal Compliance and Regulations
By accessing and using our services, you agree to comply with all applicable laws and regulations, including data protection standards and online safety protocols. Everyday Gourmet operates in accordance with international compliance requirements to ensure a safe and secure user experience.
User Responsibilities
Users are required to act lawfully and refrain from violating any local, national, or international laws while using our services. Any misuse of our platform that breaches compliance policies may result in account suspension or legal action.
Dispute Resolution and Governing Law
In case of disputes, we adhere to strict legal frameworks and offer fair resolution processes. All disputes will be governed by the laws. By using our services, you acknowledge acceptance of these terms and agree to their enforcement.
Contact Information
For questions or concerns related to our policies, please contact us at everydaygourmet@gmail.com.